Register now to validate your full warranty!

All Magicard printers are covered by our industry-leading MagiCover Warranty.

To validate your full printer warranty you can either:

Quickly register one printer using the form opposite, or
To register more than one printer Sign Up to create your Magicard Support Account.

From inside your Magicard Support Account for each registered printer you will enjoy:

Direct access to your expert Magicard Technical Support Team via priority web cases.
Automated printer software upgrades.

Additionally, depending upon printer model and geographic region:

Up to 3 years warranty.
Loan Printer option if yours should need a warranty repair.
Directly order your printers Double Sided Upgrade.
Directly order your Custom HoloKote^®Learn more about HoloKote^®

The full warranty statement is available here: https://magicard.com/warranty/

Easily locate your printer serial number:

The printer Serial location is shown below.

It is also on the printers Base Label (underneath) and will be in the format:
12F3456 (2 digits, one letter, 4 digits), or
12345678 (8 digits).
Prima will be on the rear label.

Serial location: Magicard 300

Serial location: Magicard 600

Serial location: Magicard D

Serial location: PRIMA

Serial location: Pronto100

Serial location: Rio Pro 360

Serial location: Ultima

Printer serial

Serial

Proof of Purchase

Company purchased from

Date of purchase

You can upload a copy of your proof of purchase or add this to your account at a later date.

Choose a file or drag it here.

Uploading…

Done!

Error! .

Your details

Fields marked are required.

Email

First Name

Last Name

Your Company Name

Industry

Country

State / County

I have read and agree to the terms of service of Magicard's Privacy Policy.

We'd like to keep you updated on new printers, drivers, software as well as the latest deals on consumables from Magicard.

I am happy for Magicard to use my contact details to update me about offers, news, products and services.

Why create an account?

Direct technical support

Create online support tickets with our industry leading and experienced support staff. Sign up

Register your products

Register your products with us for updates and warranty information. Register

What customers say about our support...

Fixed and working well, would have been easier if could have paid by credit card

Printer model: Prima Laminator

Alan Maxwell from Technical Support provided a very quick resolution for the problem of our MagiCard ID Printer. Excellent working and Thanks a lot!

Printer model: Rio Pro 360

It was strange what my problem was but support was quick to isolate it with a few pics sent to them. Very happy with the support.

Printer model: Magicard 600

With a couple of email. Got the information I need to resolve my issues. Great work. Great products. Thank you.

Printer model: Magicard 600

Wasn\'t sure why the printer was throwing an error message. The Technicians were very helpful by pinning down the exact cause.

Printer model: Magicard 300

Global support centres

UK

Magicard Ltd (HQ)
Waverley House Hampshire Road Granby Industrial Estate
Weymouth, DT4 9XD
United Kingdom

USA

Brady (North America)
148 E. Stiegel St
Manheim, 17545
United States

Europe

Brady (Belgium)
Poldergotestraat 9
Zele, 9240
Belgium

Middle East

Magicard (Sales & Support Hub)
5WB (West Wing) Office 446
Dubai Airport Free Zone, 371564
United Arab Emirates

Processing...

Why create an account?

Direct technical support

Register your products

What customers say about our support...

Global support centres

UK

USA

Europe

Middle East

Magicard European support from Brady

Magicard main site

Magicard Partner Portal

Magicard Marketing Portal